There is a 10% selling fee for each item on Mercari. Thank you for this article. Its much better and safer for a buyer to shop at Amazon and EBay. The second computer has never arrived. They need to really fix their flagging system. Note: For brand-name products, serial numbers or receipts must be Feel free to give it a try, but Ive found better luck selling on eBay with those items. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Call a lawyer. I can not do an offer nor accept one now. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. I did not reach 600. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Selling On Mercari: A Complete Guide | Hustle & Slow This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Just got burned by the Mercari system. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. counter drugs, Products, tools, or services specifically offered or intended to be used Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". I have been in constant contact with Mercari and received the following: In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Mercari steals your shipping insurance money. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. 1. Mercari doesn't care about the replica sellers. How does one contact Mercari for non receipt of the package I ordered. Digital items - any items where the order is fulfilled electronically or Exactly no not as easy as that! I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. If Mercari determines that a listing is Dont wait and get yourself into my situation. Start with a wide shot, and then get closer to show your potential buyer the details of the item. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Never used Mecari but had two fraudulent items charged to my card. Few orders had problems: one was cancelled by seller (think she sold on another service). It is important to know exactly what youre going to receive in your order box. It is a legitimate e-commerce marketplace that connects buyers and sellers. You cant write a review until you confirmed receipt. Now of course I cant even leave feedback about this seller. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Can you sell fake stuff on Mercari? The most important part of this section is the listing title, because its what buyers initially see. Save my name, email, and website in this browser for the next time I comment. Well, congratulations to you for making it this far! Can you sell replicas on Mercari? Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Find a 9-step-by-step simple guide on how to sell on Mercari below. Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay Its DEFINITELY NOT WORTH IT for any Decent Seller. FDA restricted items such as food, homemade food, food supplements, I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. My experience with Mercari as a seller, NO GOOD! Dont miss the extended list of best things to resell online to boost your sales further. LUCKILY, I did not mark the item delivered only by pure chance. I've learned my lesson on listing items before I get all the accurate information. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Only EBay was willing to cooperate on ANY level. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. in violation or is otherwise inappropriate Mercari may, at its discretion, You have so many different sellers selling bootleg copies of movies and tv shows. I have almost 1000 sales and a 5 star rating. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Why would they do that? Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. on Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? When I got them I immediately noticed they were not mens boots but womens boots. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Always use your credit credit card and not your debit card. The seller failed to disclose damages to this item. It also did not have as much memory or hard drive space as advertised. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Also, using a poly mailer is the recommended way how to package clothing to sell for the lightest packages. In the long run that can ruin shoppers confidence in your listing. Amazon I never used just because I dont really like Amazon as a company. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Selling any product under the prohibited list is forbidden on most e-commerce websites. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. After logging in you can close it and return to this page. It's really disappointing. Period. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Sellers get scammed constantly. Short story is Mercaris customer support, especially for a buyer, has got worse over time. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. You wont be able to request a return or refund after that period. It's not only eBay policy you are violating, but federal copyright law. For more info take a look at Mercari packing guidelines. After that, sellers can rate the buyers. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. Avoid sellers whose listings lack enough details about their items. Therefore, make sure that your listing details are completely accurate to avoid such incidents. A Safe and Secure Marketplace | Mercari, inc. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. However, it is still a great bag. This thread is almost 4 years old, so if you have additional questions, please start a new thread. And, given your blog is They would have refunded it. Think you dont have anything worth selling? I even sent their rap sheets. What this business is doing to its clients! I will be reviewing every email after sending this information. Dont buy from Mercari. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. But they blew it, what a waste. Been there, its why I wont list anything expensive anymore. They just want money from sells, they make too much to stop it. ago Hmm that's interesting since she tried lol but thanks for letting me know. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. Mercari is passionate about sustainability. Wow! Im never gonna sell anything to people with PO BOX address again. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. confiscated according to the regulations of the Code of Criminal 6 surprising things you can sell on Mercari No problem I could probably repurchase if I wanted to (havent yet). A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Yes, it can be worth it to sell on Mercari. Until I proved I had stopped the dispute my account was frozen. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Thanks for sharing your experience with Mercari . If you want the easiest shipping method, use Mercari Shipping. Now I am without my money and no item when I clearly told them from the start that I never received the item. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . Examples of items that fall under certain categories may also be This also personally helps me build momentum when it comes to listing. The better a description is, the higher the chance that your item will sell faster. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Thanks Sammi for sharing your experience! The possible price range available on Mercari is between $1 and $2,000. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. expanded to provide better communication and context to our users. You WILL NEVER, NEVER get actual help. Come up. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. The second computer still hasnt arrived. I took my selling/buying seriously, almost like a second job. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. She sent me damaged goods and Mercari protected her. And they said yes it would fit yours. Create an account to follow your favorite communities and start taking part in conversations. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. You will need to enter your email and name and come up with a password. I took their word for it and listed the purse. Mercari is a popular e-commerce platform in Japan in recent years. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. I have ordered twice now from this site and both times the buyer never shipped the item. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Every time I try to sell the page you have reached 600. Only after you rate they release it. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. MY REVIEWS WILL NOT BE KIND. have you tried contacting Mercari about proofing that it's authentic? ConfidentCandidate96 6 mo. But they give you 3 days to rate them. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. I will look elsewhere for the items I am in need of. Have a look at the items in your home you are not using. You can check the Mercari return policy guide if you have any questions regarding that. What Is Mercari And How To Use It For Scaling Your Business? The second time the buyer canceled it on the 3rd day but no reason provided. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. They want to absolve themselves of liability and are just harvesting more info. Before you tap List you have to decide on the price you wish to sell the item for. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari.
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