People just follow your closet if they like the items that are in it. If the Shared successfully banner doesnt pop up, then youre in share jail. However, I did have the same experience related in reason 1 with a dust bag I sold. I asked this woman to show me the tag and she was so insulted. Vintage Salvatore Ferragamo Red Leather Slip On Dress Shoes With Tassle Fringe S. $100. And unfortunately without going into details, the garment came back to me damaged. I had the same issue. I also use Tradesy. I show them all the photos that were in the listing too. It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. Like items to get notified of sales or price drops. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. Our blog covers the best tips and tricks you can use to make the closet of your dreams. I found this blog while trying to find out how to delete my PoshMark account. It may be slow but I kind of like the process of it all, you know? Completely bizarre but block and ignore. Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship. I get some of your issues. But no. I commented benignly again, so her followers wouldnt really know what was going on. If there were any flaws whatsoever, I would disclose them in my description. I have a closet of very hiqh quality clothes and shoes mainly Italian and Im practically giving this stuff away for free on Poshmark. Uhm, this crap is par for the course in a retail environment. So Im out $50 an a dress I cant resell as new an havent reposted due to the snag in the dress !!! Thanks for sharing. This way, the responsibility to ship it to their warehouse is on them. Again described, photographed, and noted ALL damage! Send them a deal they cant refuse. Seriously. So sorry that happened to you! A punitive feedback system totally biased towards the buyer. The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! Still trying to wrap my head around it all.but I want to say thank you for writing this.I needed to hear it from someone else that Im waiting my time on Posh. Im probably going to start moving items to another site in the future. That is steep. She is a graduate of Columbia Journalism School and San Francisco State University. Premier Designs Necklace Fashion Jewelry-Rhodium Plated Silver-Signed. I reached out via messaging and haven't gotten a reply. I try to keep off the grid as much as possible. Lmao! Hi. The buy, destroy, and open a case type. Wowthis is interesting listening to everyones experience. Not a lot, but I cant imagine that I am the only one that this has happened to. I thought it looked nice. You can determine a set amount you want to spend each day with AdWords, so the budget is up to you. Not sure which freaky post that name was on The one name that responded to 2 posts i mentioned was listed as Mark7369847548. I also told the folks at Poshmark about the discount thing. I want to get back to my like not always having to share for a sale. Poshmark ended up accepting their side of the story and allowed the return. I checked everywhere in their faq but found nothing on the subject. I realize Poshmark customer service is very rude and do nothing to help! I had the worst experience on Poshmark. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. Once i use those words you bet these people change real quick. I dont mind working hard to make sales and build community. Their shipping rates are high and so is their commission rate. Deleting a Poshmark account is fairly similar on both the mobile app and on the web. Im a new buyer who is thinking about quitting. I also dislike the 20% that is taken out of each sale. The dress was sent back. Ive been on Poshmark since the beginning of March 2017. Its a win-win for both buyers and sellers. I dont feel I have the confdence to start anything emse though. Literally sent out same day shipping for a customer NYE-eve. I was informed that I have to wait while they review the case. Select your profile picture at the top-right of the page. In the upper right-hand corner, select the gear icon. Thanks for reading! Ive had a great deal of success on both. It takes more time than it is worth and Im seeing the writing on the wall before going any further. I use my blog, social media, and Google Ads to drive traffic. Unlike me, but Im over it. Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? Great article and thanks for sharing. Lowballers are the worst. -bad packaging (i shipped in a clean box with a black interior. NWT. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. I also have an ebay store. Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. Then I started selling higher priced items and didnt realize the fee went up to 20% for those items. Not sure if this has been mentioned, but Ive had some freaky good success on Tradesy with my purses/wallets. PS: When I first started on PM, customer service was good. I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. $69 $98. I dont know why, but sellers on there are often just plain lazy. Dont need the stress. More so than Poshmark. Good luck! Thank goodness I purchase everything on my American Express and I immediately opened a dispute with them. Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. I appreciate your ideas and will look into it, This has helped me process what I want to do as a reseller since everyones posts have been helpful since I started selling PM in Jan 2017. Thanks for starting this thread. I for one take pride in getting quality products, taking nice photos etcbut I feel so irrelevant at the end of the day because I havent gotten much done. Never knew that cool! Deleted listings. Too many scammers and creeps!! I very stupidly asked her in a comment what happened to them, they were new That was cause for harassment and I am now banned. Interesting how that works I thought you were innocent until proven guilty but on Poshmark you are Guilty until proven innocent . After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! I found it unethical that they let that Header on my news feed, because it basically deceived me into thinking I had free shipping. I did get one snarky message in my notifications but I could not read it as it was truncated. I grew my closet, made many sales, became a suggested user with a 5 star rating. I wrote out almost 2000 labels on Etsy by hand. They shut my closet down Black Friday for a week. ; Plus theyre taking a while to get back to me, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. 1 comment. Kaitlin, Im so sorry to hear this! I see that I have active offers, but I dont know how to accept them and how do I get paid? They are getting just as bad. Poshmark updated on the mobile and now my log in information doesnt work. It will pay off in the long run! One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! I went into their site but find it hard to understand. It happens all of the time. Im so sick of sharing other peoples things and not getting the same in return. If youre sharing too fast, Poshmarks algorithm will proactively give your shares less attention than they would normally get. I also sold and item and received only a 4 star rating for no reason at all, I did everything right. I reported a big replica closet every day for 6 months as well as sending in emails with attached screenshots of angry, ripped off customers leaving comments re: fakes they were sold. You shared too much, and now Poshmark isnt letting you share your items. So tip for having your own closet business: work fast and avoid scrolling for items to purchase for yourself! Mercari has always placed me as the bad guy even though my reviews say nothing but good things about me. Thank you for sharing your experience! Ha! Closet Tools is a mission to help Poshmark sellers increase sales, followers, and turn their Poshmark closet into a full-time business. NO PROTECTION FOR SELLERS AT ALL!! The beautiful shirt showed up in my doorstep with a note of apology of sorts from the seller. How do you advertise your site, or give it visibility to the market you are targeting? Right now I am in PANIC!I have been in Poshmark for some 3 years and about 2 I decided to make it may official business, I went well for a while but all of a sudden sales got to a halt. By facilitating these scams, Poshmark itself is condoning this type of criminal activityyes, thats what it isand these buyers know it. Its discouraging.. Its insane, now that they have grown there needs to be rules for top rated sellers. I think Im ready to quit poshmark too. ago. I came across your article while trying google how to block unwanted Tradesy buyers. I should have blocked her because I had a funny feeling. I may have to explore some other options. So I never used the app again. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. Nothing. I feel like Poshmark has become either for high-end $1000+ handbags or for cheap stock picture things from China that in real life is usually NOTHING like the picture AND has f** up sizes. I had a girl give me a terrible rating for shipping time needs improvement. I took all my items (some cost $495.00 NWTs to my neighbor). Also the new scam is just to say an item isnt authentic when they wish to return it. As for the 20%, it is a small price to pay for traffic. Which by the way , Do you know how many times Ive bought an received items from sellers on Poshmark only to receive them an find they DONT fit an I dont hold they against the seller an I have to repost the item to sell ! Im very grateful that I found this blog. Im basically on PoshMark to sell. All the best to all you other sellers as well . Thanks for the comment Holly. I have considered starting this myself (before something happens and I wished I had). She went on multiple listings and wrote terrible things. The buyer also used a sob story stating how shed NEVER do something like that because of medical necessity/disability. My suspicion is that she put a cat on the dress to cause snags!!! Tap the Offer/Price Drop button on any listing and select Offer to Likers (these are private). Thank you! Its not fair. The first thing I did when I received the top back was check the zipper. Everyone who has done this says it is the one thing that keeps you protected from lying buyers. Especially when the buyer purposely ruins an item and Posh rules in their favor. Why do people take it so personally? So heres just a few notes to all the buyers: Its a selling clothes to people thing. Hi! In the meantime, I did a screenshot everything I could in my sales and purchases. Okay, I figure, this has happened a couple of times on eBay, when a promised discount wasnt calculate automatically. Remember that when youre stressing out about a bad review on Posh. They didnt smell bad, I kept them in a nice box, just like I do with my shoes, and I did take pictures of the signs of wear. I dont feel so alone now. what I found most frustrating about posh Sellers is they dont put much /any information in the description, they post terrible pics or only one picture and then they act put out when you ask them questions ! What about the effort the seller put into steaming the item so it would look great for the photo? I asked poshmark to take a look at them, and protect their sellers more. They're completely off. I received no reply, but she now has the jacket marked not for sale. I tried everything, it won't let me list anything else. This thing looks like it was probably made in China with the cheapest quality fabric available certainly the thinnest! Now here comes what i think the biggest problem that i see as a seller on Poshmark!!!! With eBay, Im having a similar experience, but Im still dealing with it and need some advice. I sold $2,000 last month (April), all preowned items, and expect more in May. Your stuff looks real nice. I started on Posh and left, due to constant issues.Ive been on Mercari since 2015 and like their platform much better. No this is not common. Here you'll find everything from Posh Tips to exciting new app updates. All I want to do is make a little extra money without donating. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). Well they locked my account. Its about being social and every one is selling inspired by labels (knockoffs), despite PMs supposed policy against it. Makes it hard for sellers that are actually selling authentic things. Once I launched my store, I never had anyone send me an offer for anything on my site. Great for Manish to report quarterly. I dont buy items to resale, everything is from my closet and most all still have tags attached, never used, or if so, maybe once. Everyday Im getting tons of followers, likes, and shares a day but nobody buys. They emailed him back directing him to the app step by step how to start a claim process. I do detailed measurements and fabric content for every last item I post. I realize this is an old post and maybe someone has already pointed this out, but I had someone try a scam to get a refund.She wet a corner of a handbag and photographed it then filed a complaint. What about Amazon.com? I hate they have a buyers protection in place and not a sellers protection. Also, I guess since she neglected to mention this defect (by simply omitting it) she didnt misstate anything. I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! Can you give me your thoughts on tradsey? A buyer was interested and they negotiated a price. Any other places I can check out? It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. It was great while it lasted. Lots of sharing, questions but no sells! Tabitha, it is a HUGE time suck. Hi Nicole! You have given me more to think about! When they buy it payment is already sent through and cleared.. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. Another was a brand new rose gold watch she got next to nothing!! I sold a tech item and the buyer claimed it didnt work. I am not interested in running a garage sale on line. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. Please note we processed a refund for both orders. Hi Christine! If 4000 shares in a day sounds like a lot to you, thats nothing for a tool like the Closet Tools. Its so crazy! And then today? Hi Dee! I encourage buyers to ask questions. I have clothes that, initially, I wanted to Sell on Poshmark, but I think Ill definitely give Depop a consideration instead. I doubt it displays on the newsfeeds of all our followers. Can you make anything out of all this?? At this moment, they still have the wrong name of the bank associated with my bank routing number. Hence, Im having a liquidation sale. I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases. I automatically became a posh ambassador a few weeks ago. There was an issue with a wonderful jacket that I sold to someone. They seem to take a quicker notice when you go to a third party for help! Thats ridiculous! If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! Item was never SOLD but was rather abruptly Canceled by Seller 3 days after accepting my initial offer. Their reason? Do you think you could post a picture of what the make up train currently looks like now, and tag me in it? I dont mind doing the work but i believe i should at least be seeing some improvements on their part. I getting back to my life now. I am so frustrated by PM! Thank you so much for that information. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. Sure enough, she gave me a 1 star rating and checked off every available area for improvement. I just signed up for Poshmark a few days ago. And they do have a bad reputation for customer service. My Closet - Poshmark Home My Closet All Items Available Items Available + Dropping Soon Items Dropping Soon Items Sold Items My Closet Sort By: Just In Accepting All Reasonable Offers-Plus Bundle & Save 25% Off Two Or More Items $900 Size: OS my closet conniecampos 4 9 Meet your Posher $999 $999 Size: XL My Closet thriftygramma 4 2 Sold a couple of items and then had the brainstorm HEY! Goodbye to my consideration for Suggested user now for another few months. Ive had to cancel orders because the seller just ignores the purchase and never sends the item. Starting my own business. even when its brand-new.even when its designer labeled. Because it sold for above $500 it had to be sent first to Poshmark offices for authentication. ?Can they keep my money. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. Now their postal is more than $7! Youve expressed so many of my frustrations as well! if someones going to give you their money I take that very seriously because I work so hard for mine. I belong to a few resale groups on Facebook if anyone is interested again I really appreciate your post. As a buyer, Make a Deal Days is a great time to score deals. It depends on the price of the item. Have them google When you order over seas products cheap quality than pictured make a listing in your closet explaining all of this! Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) is your closet showing blank? Please note Mecari is not free Candace, you should definitely start your own site! Hi, I came across your post and loved it because it describes how I feel with Poshmark. Sharing first thing in the morning. 1. There are the trolls that comment and ask a gazillion questions about an item (most of which have already been answered in the descriptionthe one they couldnt be bothered to read). Have you tried Tradesy? As per my other post, I began videotaping all packing and the full item before shipping. As a honest seller, they have never had my back and tonight was it for me. Make *these* kinds of comments. I was a fulltime seller on ebay from about 2003 until 2007. So if they buy it on a Saturday afternoon and your local PO is closed it doesnt get shipped until Monday and, if Monday is a Federal Holiday then it gets shipped Tuesday and , that is held against your record of shipping even though you had no control over the days the PO was closed . The Cancel Order button never appeared at the website whenever I tried to cancel. Ebay on the other hand is more customer base than seller base. Well the women purchased this brand new dress from me an I mailed it out on the same day as she wanted it for a weekend party .. so I went above an beyond an she received it an on the 3rd day she opens a case against me claiming that the sizing wasnt right an it couldnt of been a size Large 12-14 , an wanted her money back ! The frustrating part about the offer process is you can only write numbers, no words like : What is the lowest you would go? That way they and I both feel we got a good deal and the process would be much less of a time suck. from my research of the Posh parties everything I read up on them said that the posh leaders of the parties mainly promoted their own product and that very few people got a lot out of the Posh parties so again bc time is limited for me I do not bother to participate.