Amount of transaction. hb``a``ZT 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. Claim it and get a lot of features. Charles Evans says he received a bill for $518 for about $18 in tolls. I havent been on the toll road for three years, and Im the time since the registration block was placed on my account, my car was in the shop and not being driven AT ALL because it was broken. I disputed a toll charge in writing, they responded and the very day they sent the letter I paid the toll in the form of a check because I couldn't access it on line due to temporary tag on the car. More than $21 dollars NTTA is charging for a six mile stretch. Monday - Friday: 8 a.m. - 5 p.m. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. Part 2 Part 2 of 3: Registering Your Dispute Download Article Call the customer service center. 3 Children Killed, 2 Wounded in Ellis County Home; 1 in Custody: Sheriff, Texas House Plans to Pass Largest Property Tax Decrease Ever,' Speaker Phelan Says, Actor Tom Sizemore, of Saving Private Ryan,' Dies at 61. Sunday: Closed, 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132, 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052, 5555 President George Bush Turnpike, Irving, TX 75038, 2110 N Galloway Ave #120, Mesquite, TX 75150. Never missed a payment since the day I turned 18, and now this scam company is trying to ruin it. - Registration block never lifted after paid. Is this your company? New comments cannot be posted and votes cannot be cast. Chester, PA 19016. That is a far cry from paying cash of $13.98. Billing and account questions, or how to get a TollTag, can be answered by the NTTA. [1.5.1.0] NTTA Collections Service Center Contact Us For questions regarding your collections notice, call us at 866-277-3092 To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882 Or contact us via email * Mandatory Information If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. You need the following information to dispute a transaction: Date of transaction. I paid the charge reluctantly, however it seemed highly suspicious that the first time I hear about this is almost a year later. Stick the tag to the windshield in the proper location, pressing it flat. Sign it in a few clicks. I asked why would they do that? This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Payment location types and available services are defined on each tab. where is the serial number on vera bradley luggage. What are the side effects of Thiazolidnedions. Texas toll calculators for cars, trucks, SUVs, RVs and buses. Charge a decent rate. Ntta Pay Zipcash Bill | Daily Catalog Download your adjusted document, export it to the cloud, print it from the editor, or share it with other people using a Shareable link or as . Draw your signature, type it, upload its image, or use your mobile device as a signature pad. After speaking with a few personnel, I was told that the charges were my responsibility. Find out the toll facility whose tolls you want to contest and contact the corresponding authority: As Texas allows some out of state toll passes, you will have to contact the concerned authority for contesting their toll violation: TollGuru is a product of MapUp and reflects our mission to serve businesses of all sizes. You requested a refund, but it took longer than expected. Reimburse the $13.98 that was never posted to my account. USPS tracking number For some reason, I was charged $3.33 instead of the normal $1.11. Using Credit Cards and Disputing Charges | Consumer Advice They probably do this because they are charged by their merchant processor per transaction. In general, the reasons accepted for dispute are: The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. Pay attention to the deadlines for appeal. Title Jumping is a crime. How to contact the NTTA Ombudsman. dnt ntta bridge over 380 prosper 749 co rd 27 75078 749 co rd 27 I received a ZipCash Toll Bill. And now I have a $40 balance. Even the same unpaid balance of $7 from year(s) prior. This is on 183. A "Contest of Notice" form is included on your violation notice, which you can fill out and return to the agency. Desired outcome: Often this deadline is calculated from the post mark on the notice. If you still are not satisfied with the results of the administrative review, you can appeal with the municipal court. NTTA - complaintboard.com I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . Fact #1 - I have lived in Louisiana for over 6 years. Not long after they charge me $600 - when I went to investigate I see the error. Notify law enforcement, either your local police or the police in the area where the toll charges arose, the moment you receive a toll bill that has improper charges. This crazy the billing period stated was between 12/25/2022 to Can you believe this. Two employees told him that if he didn't pay the bill, he could be arrested, he said. The supervisor assured me I was paying for both the Zip Cash and Tolltag. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. How much does it cost? Car Rental Tolls | Enterprise Rent-A-Car This review was chosen algorithmically as the most valued customer feedback. Type text, add images, blackout confidential details, add comments, highlights and more. Has anyone had similar experiences? If you have a prepaid toll account, you may receive a violation if there wasn't enough money in your account to cover the toll. Mail the dispute form with your letter to: TransUnion LLC. Report a Roadway Problem -@email What happens if I dont pay my tolls in Texas? Issues may also be reported by mail to: Mar 01 2023. I have called various people, noone was willing to let me speak to a manager. For more information, please see our I paid it in full for $90.93. However, with automatic payment systems comes the possibility that the system or you could make a mistake. I cannot believe that I am calling to pay off something and they refuse to let me pay it. endstream endobj startxref Typically you can find a dispute form at the toll road operators website that you need to file a dispute. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. Reports are accepted via phone or online at anytime 24 hours a day, seven days a week. The driver of that car ran up toll bills of nearly $700. That is a 25 mile stretch. Some toll agencies also provide the option of disputing your toll violation using email or fax. We currently are awaiting a date from the Courts for our hearing. For more tips from our Legal co-author, including how to download the forms to request a hearing, read on! Due to traffic, I couldn't get over to avoid the toll road. : Kansas Turnpike Authority requires to fill-up Violation Contest Form. Explain your situation, and ask for their intervention. Rub your thumb over the tag a few times to push out any air bubbles underneath it. How did they get food poisoning in bridesmaids? My name is Deanna and I'm calling from BMW of Arlington in reference to ZipCash # [protected]. If this was any other agency, increasing the amount of money owed after reporting the amount to collections would be illegal but NTTA seems to think theyre above the law. They never sent a letter with proof of delivery, so there is 0 record of anything they claim happening. Thats when she reached out to NBC 5 Responds. It's starting to feel less like a misunderstanding on my part and more like a scam. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Edit Toll dispute. If your case is complicated, our review may take longer. Here's How You Can Dispute NTTA Toll Charges in Texas - NBC 5 Dallas The vehicle was reported stolen before the toll transaction occurred. Include a detailed reason for your dispute. W. I made the trip to Texas from Kansas and back over Labor Day 2022. Keep copies of your dispute letter and enclosures. , (1) The customers TollTag account does not have correct vehicle, license plate or credit/debit card information, (2) The customers TollTag account doesnt have enough funds to pay tolls, (3) The TollTag was installed incorrectly and cannot be detected by our system. Our NTTA ticket lawyers are very skilled at reviewing files with the NTTA to determine the actual amount of the tolls minus any administrative fees alleged. However, they charged me $49 and made a claim against my flawless credit report. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. I unknowingly acquired several letters from NTTA and now have an outstanding balance of $243. %%EOF If this is the risk of getting on a toll road, it's simply not worth it. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) - wikiHow You can also report a problem online with Pikepass, Get started with TollGuru Toll API or Cloud Services, Find Charging stations, toll rates, restaurants and other points of interests (POI) along your route. Desired outcome: Some agencies may require you to pay a fee or deposit when you request a hearing. The NTTA was also defrauded I can't read your minds either with zero indication of what is being accessed for the toll fee before getting on, so reasonable is fair. Peel off the adhesive backing and place the tag. In Collin County, this is normally in Precinct 3-1, and 3-2 in Plano or in Precinct 4 in Frisco, Texas. I hired a Notary to meet us and all parties signed a Bill of Sale. Refund my money or rectify balance. They returned my check twice. Your issuing bank will often give you a provisional credit for the disputed amount, and the dispute will progress from there. Download the appropriate form. how to dispute ntta charges - s158940.gridserver.com The problem with this is that my truck is located in Houston and has never been to Dallas. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. Remove the late charges, deduct the $2.94 from my ZIPCASH account. Click here to get notifications about new complaints of North Texas Tollway Authority [NTTA]. Has anyone else had multiple bad experiences? HCTRA Harris County Toll Road Authority Maybe try the online option if you haven't already? New comments cannot be posted and votes cannot be cast. Go to https://www.htallc.com/tollpass to access the Highway Toll Authority website and choose National as your rental agency. This will surely increase the credibility of your complaint. You usually can remedy this situation by checking and updating the status of your payment account. Two days later I received an email say the matter was resolved. However, not paying tolls means you can get charged with a criminal misdemeanor. how to dispute ntta charges NTTA is dedicated to the highest standards of integrity and transparency. The letter states that its a third notice of non-payment however like I said I have not actually received any of the notices. Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. Sounds simple but you know it is not that easy. I am not going to pay a toll tag or bill if the car in no longer under my name. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"