However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Provision for patients with mental health needs was variable. The unit operated 24 hours a day for low risk mothers. Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. They are standing by 24 hours a day, 7 days a week to take your call. Patient records were available, kept secure and up to date. There were systems in place to support learning, improvement and innovation. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Our rating of this service stayed the same. NHS England Same day emergency care TN40 2DZ. The childrens outpatient unit provided families with various clinics for children living with health conditions. Good The service managed safety incidents well. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Systems and processes were in place to assess, monitor and manage risks to patients. Early 2021 data show no rebound in health care utilization Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Eastbourne District General Hospital - Care Quality Commission - CQC AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. This included greater emphasis on evidence-based practice and training. The plan for your discharge from hospital will start on your admission to hospital. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Our rating of the Eastbourne Midwife Unit was requires improvement. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. If you provide contact details, we will be in touch about your request within 10 working days. there are some services which we cant rate, while some might be under appeal from the provider. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. The service did not keep their risk register updated. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. Eastbourne District General Hospital. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. There were business continuity plans in place for use in the event of a major incident. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Senior staff told us most wards have full establishment of staff at the start of a shift. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. Statistics A&E Attendances and Emergency Admissions - NHS England This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. Infection prevention and control standards were variable. Provided and run by: East Sussex Healthcare NHS Trust. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Hospitals in Eastbourne - Business Directory - 192.com Acute Admissions Unit - Level 3. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. Staff understood the services vision and values, and how to apply them in their work. The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. 01323 645 555 View details. It also has seven maternity beds in a midwifery led maternity unit. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Staff had an understanding of what informed consent entailed. Staff truly respected and valued patients as individuals. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. Staff felt able to raise concerns, report near misses and report incidents. The incidence of both pressure damage and falls had shown a sustained improvement over time. Inpatient Mental Health Facility: Intake & Admissions| Aurora The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Any other browser may experience partial or no support. Suspended ratings are being reviewed by us and will be published soon. Building: Acute Admissions Unit. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. There were clear and effective processes for managing risk and performance. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. Large amounts of money or valuables, such as jewellery or electronic devices etc. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. There remained gaps and inconsistencies in the quality and completion of patient records. We accept all major insurances as well as Medicare and all AHCCCS plans. There were some issues with the structural maintenance of the hospital. 0300 131 4500, Bexhill Hospital The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. We appreciate your support in asking your friends and relatives to only visit during visiting times. UK hospital admissions for coronavirus are highest since July This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. They will help you evaluate transportation services for your patient/client to . Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. 6 June 2018. For example, through the use of practice based competency assessments for a variety of clinical procedures. Admissions. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. Records were clear, up-to-date, stored securely and easily available to all staff providing care. Published On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. The service only employed one play specialist to work cross-site. . 192.com Business Directory - your top resource for finding Hospitals listings . Let us know. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. People could access the service when they needed it and did not have to wait too long for treatment. Your information helps us decide when, where and what to inspect. We saw dedicated areas for children in the main outpatient waiting areas. The service made it easy for people to give feedback. We observed clear referral pathways for patients who were displaying or had mental health conditions. We rated it as good because: Published You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. To use this service you will need to buy a pre-paid card. Eastbourne Station to Eastbourne District General Hospital - Rome2rio There were times still when patient records were not available for pre-assessment clinics and consultations. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. (877) 870-7012 to begin the admissions process. Leaders had the integrity, skills and abilities to run the service. Medicines management had been added to the safety thermometer as an additional performance measure. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. They were focused on the needs of patients receiving care. We don't rate every type of service. Alcohol or any illegal or non-prescription drugs. Get alerts when we inspect. Each report covers findings for one service across multiple locations, In