Any ideas? All postings and use of the content on this site are subject to the. If Apple TV doesn't respond and puts volume up. Select Remotes and Devices from the Apple TVs Settings menu. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV. If Volume + - and Mute doesn't work automatically, you need to manually program your Siri Remote. To start the conversation again, simply Any suggestions on how the heck we can get Apples attention on fixing this? iPad iPad Pro (6th generation) Developer Apple Inc. Heres how you can check your Apple TV remote battery level: Another thing you need to make sure of is whether your Apple TV remote and receiver are free of dirt and dust particles, especially if you have had these devices for quite some time. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. That is unusual. So from how I understand it to work, it would be working with this setup . Apple may provide or recommend responses as a possible solution based on the information Apple TV 4K, When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). call The TV is a 'Cello', which is a budget brand. If your Apple TV Remote's volume buttons become unresponsive, it may be because of a bug that can occasionally pop up. How To Turn Off Flashlight on iPhone (Without Swiping Up! The light on the Apple TV flashes when I press the volume and mute button on the Apple TV remote, but there is no volume change. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) ask a new question. I can increase or decrease volume from my apple remote but not from my iOS device. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. First off, check the TV volume control to ensure that the volume is set to the lowest or in mute mode. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . It's specifically ONLY getting the aTV remote to control volume that doesn't work. User profile for user: A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. Refunds. Yes, as I said it is designed to work with different TV's. A forum where Apple customers help each other with their products. The ONLY thing that doesnt want to work is decreasing volume. Reset the ATV, Soundbar and TV already but no luck. Step 2: Check your HDMI cable connections. any proposed solutions on the community forums. I bought the new Apple TV, and previously had the older Apple TV 4K. Meech1889, User profile for user: I can confirm that tvOS 15.5 did not resolve this issue. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Check and Use Siri Remote to Ddjust the Volume. If your remote is still on the fritz, it may be time to order a replacement. any proposed solutions on the community forums. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). Apple TV 4K remote unable to control display volume. If you can't control your TV or receiver with your Apple TV Remote - Apple Support. Turn on HDMI ARC or eARC. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. User profile for user: Place your Apple TV three inches away from your remote. Open the Apple TV Remote app on your iDevice. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" How does one fix this? The Samsung TV and a Samsung sound bar, and the Apple TV remote apparently "learned" the sound bar device, but the volume controls on the Apple TV remote will not work. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and All other buttons worked. The TV settings have not changed from when it was all good. Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! New Siri Remote not controlling TV Volume (IR). Nothing. If your remote still isn't working as expected, try restarting your remote. Affected Apple TV owners immediately took to the community forum to report about the same. To start the conversation again, simply The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! Pick up the remote for your television, soundbar, or audio receiver. We would love to provide you support on this. From the control centers main screen, open the Apple TV remote app on your iPhone. When there are no results, you can also . Unable to control TV volume with Apple TV remote. (I am not sure if this is supposed to work). Here's one example on Samsung's community site. The other functions are tied to the Apple TV. provided; every potential issue may involve several factors not detailed in the conversations This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? I just wanted to follow up on this forum with an update. Anyway, I fear the odds are high that we are talking of more than one problem in more than one company's product(s). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The Samsung TVs remote works just fine. 748. Go through the setup if it isnt finished yet. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. If that doesn't work, restart the Apple TV by pressing and holding the Menu and . Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. Apple TV 4K, Aug 22, 2020 11:54 AM in response to greatvovan. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Mannygator, User profile for user: NOTE: Performing a Factory Reset may also help resolve the issue. Or it is something those two companies have to figure out together. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. I installed the device successfully and everything was running beautifully. Copyright 2020 As above, the physical remote works with IR. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. All postings and use of the content on this site are subject to the. But, with a few tools, you can secureand even simplify!your online life. Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and Source Update 4 (Dec. 27, 2022) Firstly, you should check the HDMI cable connections. If your remote is paired, you should see it listed under "Paired Devices.". Sep 5, 2017. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Since Ive compiled everything I learned into this post. Is there a way I can possibly reset the learned devices (TV and Soundbar) and force the Apple TV to relearn the remotes? Plugging my ATV4K into the sound bar or the TV directly gives me the same result. The Samsung article from bgmeek was not helpful nor relevant. Release the buttons. I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? From this hub I can have my soundbar, TV, and Apple TV interconnected and they work perfectly in-sync with CEC enabled. However, if I select Volume Control", I can only pick between Auto . I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time.