Customers must be first-time Amazon Prime . Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Erik De La Garza / October 21, 2013. International calling does NOT include text messaging, picture messaging, or video messaging. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Power On the phone. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. BROADBAND DATA. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. 3 consecutive months' worth of your most current pay stubs. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Most individuals who qualify for Lifeline also qualify for ACP. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. 2021 ENTOUCH, ALL RIGHTS RESERVED. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Currently, millions of people in over 40 states find this platform very efficient. Divorce decree or child support document. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Limited Time Offer. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. Lifeline is a government benefit that provides free cell phone service for eligible customers. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. 4. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . Offer not available for existing enTouch Wireless customers. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. (Click to call functionality on mobile.) Method 1: Check your enTouch Wireless application status online Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. The major problem is that they often shut . Safelink Wireless. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. EnTouch Wireless Get a free smartphone from EnTouch Wireless. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. ENTOUCH Smart Building Solutions. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Meets the eligibility criteria for a participating providers qualifying low-income program. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. OFFERS MAY VARY BY STATE and service may not be available in all areas. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Unemployment/Workers' Compensation benefits statement. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Promotional offers may be modified or withdrawn at any time. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. *Unlimited data does not mean unreasonable data usage. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Need Assistance? Tell Customer Support you want to Port your current phone number to your new phone. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). OFFERS MAY VARY BY STATE and service may not be available in all areas. Simply complete all fields below to get started. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Notice letter of participation in a qualifying state, federal or Tribal Program. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. Account type. Notice letter of participation in a qualifying state, federal or Tribal Program. Copy of last year's State or Federal income tax return. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. enTouch Wireless does not guarantee the speeds of the data services it provides. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Give Us A Call! EnTouch Wireless free government cell phone providers. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Online Account Access. Specialties: This location is closed to the public. Updating your ZTE Software Not only did he succeed professionally, Bovay also gave . Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions KEEP THIS INFORMATION HANDY. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. But our FAQ page might already have the answer you need. Mar 24, 2021 1:00 am EDT. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Copyright 2023 enTouch Wireless All Rights Reserved. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. Data throttling may apply to users with very high levels of data usage. Unemployment/Workers' Compensation benefits statement. Our representatives are excited to help with anything. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Servicing California and 33 other states! The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Offer not available for existing enTouch Wireless customers. 3 consecutive months' worth of your most current pay stubs. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Your temporary access token will be sent to the . PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Offer not available for existing enTouch Wireless customers. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. You can pay your bill online with your MyAstound Account, our online bill-pay portal. NOTE: Your account will need to be in good standing in order to proceed. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Established in 1995. enTouch was founded in 1995 by H.E. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. OFFERS MAY VARY BY STATE and service may not be available in all areas. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. You must opt-in and choose an eligible ACP service plan. You must opt-in and choose an eligible ACP service plan. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Copy of last year's State or Federal income tax return. GSM coverage required. Taxes and fees included with service plan pricing. Taxes and fees included with service plan pricing. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Participates in the Food Distribution Program on Indian Reservations. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). No. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. No. You must use your phone to continue to receive service. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. ACP is a federal government program operated by the FCC. OFFERS MAY VARY BY STATE and service may not be available in all areas. Video typically streams in SD (480p). After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Offerings vary by state. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Click here to check coverage in your area. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. ACP is a federal government program operated by the FCC. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. To reset your settings to default, choose your device manufacturer below. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. You can also opt out of data. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. All you need to do is ask we make it easy! If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Yes! The password is the last 4 digits of that sim card. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Create an Account Access and manage your account with ease, all in one place. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Copy of last year's State or Federal income tax return. Customer's Account Number *. Power On the phone and call 866.488.8719 to Activate! These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Call 1.800.820.3511; Contact Us; ESG. Consent for calls and texts is optional and can be revoked at any time. You will receive great, reliable service! Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. International calling does NOT include text messaging, picture messaging, or video messaging. There is a period of time where both your old and new phones will be without service during the port process. Social Security benefits statement. B09. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Black Wireless: Account number is the SIM card number (usually starts with "89014"). All prepaid minutes and payments are generally credited instantly to a Verizon account. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you want to apply for ACP service only, please call 888-294-9465. Customer's Full Name *. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. If you have any trouble, we are ready to help just dial 866.488.8719.